Privacy Policy

Last Updated: October 20, 2025

Verse Atelier ("we," "us," "our," or "the Site") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website www.verseatelier.com(the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”). By using our Services, you agree to the terms outlined in this policy.

We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. The latest version will always be posted on our Site with an updated “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information that you provide directly, as well as information gathered automatically through your use of our Services. This enables us to operate, improve, and personalize your experience, process transactions, provide customer support, and comply with legal obligations.

Types of Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact and Account Information: Your name, shipping and billing address, email, phone number, username, and password.

Order Details: Information related to your purchases, payment confirmations, and transaction history.

Shopping Activity: Products you view, add to your cart, save, or review, as well as loyalty points or gift card balances where applicable.

Customer Communications: Any details you include when contacting customer service.

Technical and Usage Data: Information collected via cookies and similar technologies, such as IP address, browser type, device information, and how you navigate the Site.

How We Use Your Information

We use your personal information in the following ways:

Fulfilling Orders: To process payments, arrange shipping, and manage returns or exchanges.

Customer Service: To respond to your questions and provide support.

Marketing: To send promotional messages, show relevant ads, and update you on new products or offers (where permitted by law).

Security: To monitor for and prevent fraudulent activity and protect your account.

Improving Services: To analyze Site usage and enhance user experience.

Cookies and Tracking

We use cookies and similar tracking technologies to improve Site functionality, understand user behavior, and support marketing efforts. You can adjust your browser settings to limit or block cookies, though this may affect Site performance.

We respect the Global Privacy Control (GPC) signal. If enabled, we will treat it as a request to opt out of data sharing for targeted advertising.

Sharing of Personal Information

We do not sell your personal information. However, we may share information in the following cases:

With service providers (e.g., shipping carriers, payment processors, IT support).

With marketing and business partners, in accordance with their privacy policies.

If required by law, legal process, or to protect our rights and users.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, correcting, or deleting your data.

Porting your data to another service.

Opting out of marketing communications or targeted advertising.

Withdrawing consent where applicable.

To exercise these rights, contact us at info@verseatelier.com. We will respond in accordance with applicable laws.

Data Security and Retention

We implement reasonable security measures to protect your information but cannot guarantee absolute security. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.

International Data Transfers

Your information may be processed outside your home country. We use appropriate safeguards, such as standard contractual clauses, to protect data transferred internationally.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Contact Us

For questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us:

  • Email: info@verseatelier.com

  • Phone: +86 18228639889

  • Address: Room 622, Building 3 Fengshou Times Center Shangcheng District Hangzhou City Zhejiang Province